The Forge — Privacy Policy

Nov 12, 2026

Last Updated: November 12, 2026

1. Overview

The Forge, operated by Magnus Filmworks LLC ("The Forge," "we," "us"), designs, fabricates, and installs custom ninja and obstacle courses for gyms, facilities, and events. This Privacy Policy describes how we collect, use, and share your personal information when you visit theforgeninja.com (the "Site"), request a quote, or hire us for a build.

2. Information We Collect

Because every course is custom, we collect more than basic contact info. This includes:

  • Contact and Billing Information: Name, business name, email, phone number, billing address, and installation address.

  • Project and Site Information: Floor plans, room dimensions, ceiling heights, photos or video of your space, structural details, design preferences, budget, and timeline you provide so we can quote, design, and install your course.

  • Payment Information: We collect payment through Stripe. We do not store full credit card numbers on our servers; payment data is encrypted and handled by Stripe.

  • Site Usage Information: When you browse the Site, our website host and analytics tools may automatically collect your IP address, browser type, device, pages viewed, and referring site through cookies and similar technologies. You can disable cookies in your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and prepare quotes, proposals, and designs.

  • Fabricate, deliver, and install your course, including processing payments and sending invoices.

  • Communicate with you about your project's progress, scheduling, and site requirements.

  • Provide safety, inspection, maintenance, and warranty support after installation.

  • Screen transactions for potential risk or fraud.

  • Improve the Site and our services.

4. Sharing Your Information

We do not sell your personal information. We share it only as needed to provide our services:

  • Stripe: We use Stripe to process payments. You can read how Stripe uses your information at https://stripe.com/privacy.

  • Project Partners: We may share project and site details with subcontractors, installers, engineers, and freight carriers who help deliver your build. They may use it only for your project.

  • Service Providers: Our website host, email, and file-storage providers process information on our behalf.

  • Compliance: We may share your information to comply with applicable laws, respond to lawful requests, or protect our rights and the safety of others.

5. Confidentiality and Project Photos

We treat your floor plans, site photos, and project details as confidential. We will not share them with third parties without your consent, except as needed to complete your build (for example, with an installer or a secure cloud storage provider).

We may photograph or film completed courses for our portfolio, website, and social media. We will not name your business or show identifiable people without permission. To opt out, tell us in writing before installation.

6. Data Retention

We keep contact, billing, and project records for as long as needed to support your course, honor warranties, and meet tax, insurance, and legal obligations. After that, you may ask us to delete your information, and we will do so unless the law requires us to keep it.

7. Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To make a request, contact us using the details below.

8. Children's Privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with a new "Last Updated" date.

10. Contact Us

For questions about our privacy practices, or to make a request or complaint, contact us by email at info@theforgeninja.com.